SpinVox – Voicemail

Voicemail through SpinVox - your messages served as text

With Voicemail you get:

Can't stomach any more Voicemail? Sometimes you can't, or can't be bothered to pick up your Voicemails. SpinVox serves your Voicemail as text, so you can see whether it's important enough to stop eating.

Get your callers' messages served as text or email, or both

See instantly who’s trying to reach you, no matter how noisy the restaurant gets

And, you can still listen to your message too

Take a free 7 day trial of SpinVox Voicemail with no ties. Get yours here.

How much does it cost?

Each package gives you a set number of Voicemail messages as text every month. Use them before the month is up, and you'll automatically start your next package early.

If you know you’re going to need more Voicemail, just switch packages by calling Customer Care on +44 870 033 7300.

Package name	Package price	No. of conversions	Cost per message	Payment method
Spin10	£3.00	10	30p	Credit/debit card or mobile phone bill
Spin20	£5.00	20	25p	Credit/debit card or mobile phone bill
Spin50	£9.99	50	20p	Credit or debit card

Handsets & compatibility

SpinVox can be used on any phone, anywhere in the world. From your old favourite to your new shiny iPhone it works on them all.

And here’s the best bit – there are no downloads, no applications. All you need to do is activate your account.

SpinVox Voicemail for BlackBerry is a bit special. Download our plug-in software and not only will you get your voicemails as emails within minutes but you can also see who’s left you the message. Then you have a choice – email or call them back, up to you.
And that’s not all…
- Your Voicemails are prefixed with “SpinVox:” so it’s easy to sort voicemail from email
- The first part of the message is displayed in the subject line
- Available on a range of BlackBerry models including 88xx, 83xx Curve™, 8100 Pearl™ 8707g, 8700 and 7130.
Like the sound of that?

If you already have a SpinVox Voicemail account, just sign in below and we'll send you an email telling you how to download the SpinVox for BlackBerry software.

Don't have SpinVox Voicemail? Sign up for your free trial now and we'll send you the instructions

Mobile number: PIN : Send me the email
Forgotten your PIN?

Forgotten PIN

Please enter your phone number and we will send you your PIN

Mobile number:

If you have any questions or problems using the software please email us : BlackBerry@spinvox.com
We'll soon be launching a simple plug-in application that lets you read all your voice messages in your inbox. You can then decide if you want to email, call or text a reply back. So if you have a Windows Mobile 5 or 6 handset, why not join our trial and be the first?

Email winmob@spinvox.com telling us the following info:
- Your name
- Your email address
- Your mobile phone number
- Your mobile make and model
- Your mobile phone network
- Your address

A few important questions answered

Voicemail Features

Does SpinVox have the same features as my current Voicemail?
Yes, and more! You can still personalise your greeting and go direct to the Voicemail you want to listen to using a quick-link™ feature.

Do I have to change my mobile phone to use SpinVox?
SpinVox works on any contract mobile phone that supports call diverts. If you are on Pay As You Go, you'll need to contact your Network Operator/Carrier to ask if they support call diverts. To use SpinVox on a fixed line or VoIP phone you can divert your phone manually to your SpinVox Voicemail number.
Free Trial

Can I trial the service before I buy?
Yes you can trial the service for a period of 7 days, absolutely free with no ties. You will have access to all the service features - sign up for your free trial
Signing Up

How do I sign up?
From the UK, you can get Voicemail through SpinVox using the following options:
1. Sign up online
2. Text VMAIL to 84004
3. Call Customer Care on +44 870 033 7300

If you're outside of the UK, then check here to find out how you can get Voicemail through SpinVox.

How long will it take to get started?
As soon as you create your account we'll send you an SMS with your set-up instructions. Please follow these instructions to activate your Voicemail through SpinVox box. From then on, any Voicemails will be converted to text and sent to your mobile phone as an SMS or emailed to you.
Getting Started

I've texted VMAIL to 84004. What do I do next?
Step 1: You will receive an SMS from SpinVox containing your Voicemail number. Dial this number and when prompted enter a PIN of your choice. You will then hear a recorded message telling you to hang up.
Shortly afterwards you’ll receive another SMS confirming your activation code, your Voicemail number and your PIN.
Step 2: Dial your activation code into your mobile phone exactly as it is in the SMS - it will look something like this **004*02079652000*11#. Include the '**’ and '#' characters. Then press [call/send] and watch your phone screen. It will display a message telling you that 'diverts are active' or similar.
Step 3: Call your mobile number from another phone to leave yourself a test message. You will hear the standard SpinVox greeting, and then leave yourself a short message. Within minutes it will be converted and sent to you as an SMS.
If you have any problems during the sign-up process just call Customer Care on +44 870 033 7300 and we'll help to get you started.

I haven't received the text message containing my PIN and my activation code. What do I do?
Usually, your SMS is on its way, so all you need to do is simply wait for the message to arrive. However if you think the SMS is overdue, then call Customer Care on +44 870 033 7300.

My activation code doesn't work. What do I do?
Make sure that you are dialling the code into your mobile as if you were dialling a telephone number, including ALL of the stars (**) and the hash (#). Once dialled, press the call or send button to make a call.
On some phones, if you attempt to dial the ** at the start of the code too quickly your phone will display a +. If this is the case, leave about a second between each button press.
Some phones may display an error message such as 'unknown command' when the code is entered. This does not necessarily mean that it has failed. Please try the next step in the sign up process. If this works then the activation code was entered successfully.

My activation code is too long for the screen. What do I do?
The activation code to setup your mobile is 21 characters in length. Some mobile phones have a screen limit of only 20 characters. If this is the case, contact Customer Care on +44 870 033 7300.

What if I don't complete the sign-up process, can I come back later?
If you have completed the initial step and received the first SMS (containing your SpinVox Voicemail number) then you can carry out the instructions any time you wish, there is no need to do both steps immediately.

My verification code isn't being accepted. Why is that?
During the online sign-up process, your 6-digit verification code is sent as an SMS to your mobile phone – this happens when you reach the 'Confirmation' page. Verification codes are only valid for a limited period of time (approx. 30 minutes).If you have exceeded that time period then you will have to request a new one.
The 'Resend verification code' button will only work after 10 minutes has passed since you started the process. If you request a new verification code, then your first verification code will no longer be accepted.
Travelling abroad

Can I use SpinVox when I am abroad ('roaming')?
Yes, if you have been issued with an international SpinVox Voicemail number. Please contact Customer Care on +44 870 033 7300 to set this up prior to your trip.
Voicemail through SpinVox may save you money when you're travelling abroad as you won't have to pay the price of an international call to retrieve your Voicemail.

Back To SpinVox For You

My Voicemail

"Utterly remarkable... brilliantly clear... it saves an enormous amount of time and irritation... it sounds incredible, but it works"
Financial Times

"SpinVox has performed beyond our expectation and its accuracy and versatility is impressive. We can read our 'Voicemails', even when we are in meetings, without having to wait or waste time listening to them."
Mike Haley DCT - Chief Technology Officer, BP

"I'm obsessed with SpinVox."
Erin Fors, Head of Mobile PR, Google Worldwide